About us

Your partner for digitalisation of customer experience in the energy industry

connectAI is your partner for digitalisation of customer experience in the energy industry. We are know that the focus will continue to be on people – despite the digit automation of customer service for efficienct  processes.  

CAIA - the smart connectAI assistant

With our platform "CAIA", the smart connectAI assistant, everything revolves around the best possible response your customer concerns. The processes in utilities are becoming increasingly digital – but the trust of customers in remains paramount.

The connectAI team is actively involved in shaping your digitisation: Long-standing AI and NLP experts together with customer service specialists are constantly developing CAIA,  to meet the needs of our customers. We know the processes and challenges in customer service,  at local, national and international levels .

Excellent customer experience makes life easier, delights customers and grows your business  

Looking for a new challenge? Join our Team.

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